Dialfire transforms sales productivity by significantly boosting team efficiency and maximizing talk time. It achieves this thanks to its state-of-the-art predictive dialer, advanced answering machine detection and automation of time-consuming processes. As a cloud-native platform, Dialfire is extremely reliable and robust, but also integrates seamlessly with external systems such as CRM and others. Extensive customization options enable flexible and highly personalized campaign management, while detailed real-time analytics provide full control for further optimization. Whether for large sales teams or targeted campaigns, Dialfire scales effortlessly to meet demands. Advanced AI tools like Voice Trace, Speech Analysis, Voice Automation or Agent Assist further improve campaign performance. Dialfire has worldwide clients and is produced and managed by cloud IT Services in Dresden, part of a company group founded in 2004 and with over 20 years of experience in the call center industry.

As a provider of promotion, field service, D2D, and field sales & service management software, EMPPLAN sees itself as a success booster for its customers.

Leading brands and more than 30,000 users already trust EMPPLAN. Since the first version of EMPPLAN in 2011, the company has continuously worked with its industrial, retail, and agency clients to adapt the solution to the ever-changing market conditions and requirements.

To achieve this, the company strives to learn something new every day and is constantly engaged in the analysis of processes and data. This ensures it remains up-to-date and flexible. New features and innovations are regularly introduced, further supporting customers in sales.

To date, over 100 renowned brands rely on EMPPLAN. Several hundred million euros in sales have been processed, and thousands of contacts have been generated, along with merchandising and field service deployments, tastings, and other promotions.

EMPPLAN is currently operational in more than 20 countries and available in over 25 languages. EMPPLAN is a product of madpat GmbH.

ORBIT Gesellschaft für Appikations- und Informationssysteme mbH (Bonn) supports medium-sized companies in expanding their IT infrastructure and digitizing their business processes. ORBIT customers benefit from comprehensive consulting and the provision of hardware, software, and various IT services from a single source. As an acclaimed Microsoft partner, ORBIT delivers tailor-made cloud solutions and need-based system landscapes. Over 350 employees contribute to the company’s success. ORBIT is a wholly owned, operationally independent subsidiary of Detecon/T-Systems.