Dialfire transforms sales productivity by significantly boosting team efficiency and maximizing talk time. It achieves this thanks to its state-of-the-art predictive dialer, advanced answering machine detection and automation of time-consuming processes. As a cloud-native platform, Dialfire is extremely reliable and robust, but also integrates seamlessly with external systems such as CRM and others. Extensive customization options enable flexible and highly personalized campaign management, while detailed real-time analytics provide full control for further optimization. Whether for large sales teams or targeted campaigns, Dialfire scales effortlessly to meet demands. Advanced AI tools like Voice Trace, Speech Analysis, Voice Automation or Agent Assist further improve campaign performance. Dialfire has worldwide clients and is produced and managed by cloud IT Services in Dresden, part of a company group founded in 2004 and with over 20 years of experience in the call center industry.

As a provider of promotion, field service, D2D, and field sales & service management software, EMPPLAN sees itself as a success booster for its customers.

Leading brands and more than 30,000 users already trust EMPPLAN. Since the first version of EMPPLAN in 2011, the company has continuously worked with its industrial, retail, and agency clients to adapt the solution to the ever-changing market conditions and requirements.

To achieve this, the company strives to learn something new every day and is constantly engaged in the analysis of processes and data. This ensures it remains up-to-date and flexible. New features and innovations are regularly introduced, further supporting customers in sales.

To date, over 100 renowned brands rely on EMPPLAN. Several hundred million euros in sales have been processed, and thousands of contacts have been generated, along with merchandising and field service deployments, tastings, and other promotions.

EMPPLAN is currently operational in more than 20 countries and available in over 25 languages. EMPPLAN is a product of madpat GmbH.

ORBIT Gesellschaft für Appikations- und Informationssysteme mbH (Bonn) supports medium-sized companies in expanding their IT infrastructure and digitizing their business processes. ORBIT customers benefit from comprehensive consulting and the provision of hardware, software, and various IT services from a single source. As an acclaimed Microsoft partner, ORBIT delivers tailor-made cloud solutions and need-based system landscapes. Over 350 employees contribute to the company’s success. ORBIT is a wholly owned, operationally independent subsidiary of Detecon/T-Systems.

With more than 4,000 customer advisors and over 20 locations in Europe, we are one of the top 5 German contact centre operators. Ströer X specialises in sophisticated services in the areas of customer experience, sales and digitalisation. We fulfil our credo ‘Inspiring people with service’ every day with maximum implementation strength, passion and excellence.

Being nominated for the CCV Quality Award 2024 in the employee orientation category shows that we live the right core values that make our employees happy: satisfied employees, focussed on the energy, telecommunications, travel, finance, e-commerce and healthcare sectors, deliver higher solution quotas for our clients' end customers.

Our position in the market is unique, as we combine the reliability and professionalism of an M-Dax company with the agility and efficiency of a medium-sized company.

With more than 55 applications in almost all major business categories, including sales, marketing, customer support, accounting and back-office, and a range of productivity and collaboration tools, Zoho Corporation is one of the software companies with the largest portfolio of solutions in the
world. Zoho is privately owned and profitable with more than 15,000 employees. Zoho is headquartered in Chennai, India, and has its European headquarters in Utrecht, the Netherlands. Zoho also has offices inGermany, France, Spain, the United States, India, Japan, China, Singapore, Mexico, Australia and the United Arab Emirates.
Zoho respects the privacy of its users and does not have an advertising revenue model in any part of its business, including its free products.
More information about Zoho's commitment to privacy can be found at www.zoho.com/privacy.html.
Zoho operates its own data centres worldwide, including two in Europe. More than 100 million users around the world, spread across hundreds of thousands of organisations, rely on Zoho every day to run their businesses. 
For more information, visit www.zoho.com/de