Our exhibitors 2025

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Dialfire transforms sales productivity by significantly boosting team efficiency and maximizing talk time. It achieves this thanks to its state-of-the-art predictive dialer, advanced answering machine detection and automation of time-consuming processes. As a cloud-native platform, Dialfire is extremely reliable and robust, but also integrates seamlessly with external systems such as CRM and others. Extensive customization options enable flexible and highly personalized campaign management, while detailed real-time analytics provide full control for further optimization. Whether for large sales teams or targeted campaigns, Dialfire scales effortlessly to meet demands. Advanced AI tools like Voice Trace, Speech Analysis, Voice Automation or Agent Assist further improve campaign performance. Dialfire has worldwide clients and is produced and managed by cloud IT Services in Dresden, part of a company group founded in 2004 and with over 20 years of experience in the call center industry.

As a provider of promotion, field service, D2D, and field sales & service management software, EMPPLAN sees itself as a success booster for its customers.

Leading brands and more than 30,000 users already trust EMPPLAN. Since the first version of EMPPLAN in 2011, the company has continuously worked with its industrial, retail, and agency clients to adapt the solution to the ever-changing market conditions and requirements.

To achieve this, the company strives to learn something new every day and is constantly engaged in the analysis of processes and data. This ensures it remains up-to-date and flexible. New features and innovations are regularly introduced, further supporting customers in sales.

To date, over 100 renowned brands rely on EMPPLAN. Several hundred million euros in sales have been processed, and thousands of contacts have been generated, along with merchandising and field service deployments, tastings, and other promotions.

EMPPLAN is currently operational in more than 20 countries and available in over 25 languages. EMPPLAN is a product of madpat GmbH.

FTI Consulting, Inc. is a leading global expert firm for organizations facing crisis and transformation, with more than 8,300 employees in 34 countries and territories. The Company generated $3.70 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting’s services are provided through distinct legal entities that are separately capitalized and independently managed. More information can be found at www.fticonsulting.com. 

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Kickscale is the pioneer when it comes to analysing sales conversations with artificial intelligence. Kickscale specialises in the optimisation of sales and customer conversations through artificial intelligence. The technology enables companies to refine their sales strategies, make data-based decisions and develop an in-depth understanding of their customers. The software's customers include B2B companies such as Finway, eCommerceDB, Walls.io and ContractHero.

The monday.com Work OS is a low code- no code platform that democratizes the power of software so organizations can easily build work management tools and software applications to fit their every need. The platform intuitively connects people to processes and systems, empowering teams to excel in every aspect of their work while creating an environment of transparency in business. monday.com has offices in Tel Aviv, New York, Denver, Chicago, London, Warsaw, Sydney, Melbourne, São Paulo, and Tokyo. Fully customizable to suit any business vertical, the platform is currently used by over 225,000 customers across more than 200 industries and in over 200 countries and territories.

You can find more information here.

You can find more information here.

You can find more information here.

ORBIT Gesellschaft für Appikations- und Informationssysteme mbH (Bonn) supports medium-sized companies in expanding their IT infrastructure and digitizing their business processes. ORBIT customers benefit from comprehensive consulting and the provision of hardware, software, and various IT services from a single source. As an acclaimed Microsoft partner, ORBIT delivers tailor-made cloud solutions and need-based system landscapes. Over 350 employees contribute to the company’s success. ORBIT is a wholly owned, operationally independent subsidiary of Detecon/T-Systems.

Plecto is a performance platform that helps sales and service teams visualize and improve their key KPIs in real time — no coding required. With over 150 integrations, it centralizes data from CRM, helpdesk, and telephony systems into one dashboard. Gamification features like contests, leaderboards, and rewardstore boost motivation and team spirit. Automated reports deliver up-to-date insights daily and save valuable time. Plecto supports teams at all levels — from individual employees to top management — with full transparency into performance and progress. Over 800 companies worldwide trust Plecto, including well-known names like Pipedrive and Just Eat. Whether in the office, remote, or on the go: Plecto helps teams reach their goals — faster and smarter.

Are you overwhelmed with emails, chats, feedback, or calls from customers? Do you want to use the most advanced artificial intelligence technologies in customer service? SentiSquare has been helping companies analyze and automate their customer communications with its technology for 10 years. The SentiSquare No-Code NLP platform transforms your textual data into valuable information. How? Find out at The Service summit 2024!

During the Service & Sales Summit 2025, visitors will be able to experience the SentiSquare No-Code NLP text processing platform at our booth. It can be operated by ordinary business users without IT background. We will be happy to show everyone what problems it can handle and what work it will make easier.

With more than 4,000 customer advisors and over 20 locations in Europe, we are one of the top 5 German contact centre operators. Ströer X specialises in sophisticated services in the areas of customer experience, sales and digitalisation. We fulfil our credo ‘Inspiring people with service’ every day with maximum implementation strength, passion and excellence.

Being nominated for the CCV Quality Award 2024 in the employee orientation category shows that we live the right core values that make our employees happy: satisfied employees, focussed on the energy, telecommunications, travel, finance, e-commerce and healthcare sectors, deliver higher solution quotas for our clients' end customers.

Our position in the market is unique, as we combine the reliability and professionalism of an M-Dax company with the agility and efficiency of a medium-sized company.

With 55+ apps in nearly every major business category, Zoho is one of the world's most prolific software companies, serving customers from small businesses to large corporations. Zoho Desk is a customer service platform with AI-powered insights and intuitive ticketing, enabling teams to deliver exceptional support, prioritize customer needs, and build lasting relationships.