René Jacobi
Diabolocom
René Jacobi is Head of Customer Operations DACH at Diabolocom, where he and his team help mid-sized companies implement customer service projects quickly, efficiently, and without complex IT processes. His focus is on practical process optimization, the introduction of modern communication channels, and delivering measurable results – in days, not weeks. He stands for customer partnerships built on trust, autonomy, and long-term satisfaction.