19. & 20.11.2025 in Hamburg
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Marion Seibert

Marion Seibert

Marion Seibert

Second Life Batteries

With more than 20 years of management experience in technical customer service at IBM Deutschland GmbH, Marion Seibert is an expert in increasing customer satisfaction. With the goal of meeting SLAs and improving NPS, she continuously enhanced internal service processes. She introduced agile working methods in service teams and follows a "positive leadership" approach: leading positively through change. Seeing challenges as opportunities.

Represented in the following tracks at the Sales Summit:

  • 2023 MAIN STAGE: Expert Panel team leader customer service


Marion Seibert and many more register for the Sales Summit now!

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