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19. & 20.11.2025 in Hamburg
Save the date 4th & 5th November 2026
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19. & 20.11.2025 in Hamburg Contact: info@salessummit.de or +49 (40) 537 991 133

Sven Linkenbach

Sven Linkenbach

Sven Linkenbach

SIGNAL IDUNA Gruppe

With 20 years of management experience in customer service units, Sven has helped shape the digitalization of customer service in various industries (insurance, e-commerce/logistics & medical technology). As Circle Lead Customer Service in the SIGNAL IDUNA Group, he is currently part of the management team and has overall responsibility for the customer issues “Start and management of my insurance - private customers” across all lines of business (health, life and composite insurance). In addition to the transformation into an agile organizational structure, the strategic partnership with Google is working on the digitalization of customer service - e.g. through the effective integration of tools based on artificial intelligence (AI).

Represented in the following tracks at the Sales Summit:

  • 2026 MAIN STAGE: Artificial intelligence in customer service
  • 2023 MAIN STAGE: Expert Panel digitalisation in customer service
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Sven Linkenbach and many more register for the Sales Summit now!

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