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19. & 20.11.2025 in Hamburg
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19. & 20.11.2025 in Hamburg Contact: info@salessummit.de or +49 (40) 537 991 133

Timo Sievers

Timo Sievers

Timo Sievers

freenet

Timo Sievers, as Head of Customer Service Management, is responsible for customer service at freenet AG, including the brands freenet (formerly mobilcom-debitel) and klarmobil. Since 2017, customer service has been delivered through a successful strategic business process outsourcing partnership. Timo’s guiding principle is based on the assumption that satisfied customers do not contact customer service. When customer interactions are necessary, he relies on authentic communication, digital processes, and strong brand loyalty.

Represented in the following tracks at the Sales Summit:

  • 2025 SERVICE SUMMIT MAIN STAGE: Less is more: the principle of valuable customer interactions.

Timo Sievers and many more register for the Sales Summit now!

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Part of the Trailblazer Summits GroupModern B2B events connecting industry leaders and innovators
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