Sara Jourdan

Sara Jourdan is the CEO and Co-Founder of the Darmstadt-based DeepTech startup Genow. The Genow Agentic Knowledge Platform enables organizations to configure high-precision knowledge agents tailored to their own use cases. It processes and contextualizes internally distributed data — even when scattered across numerous systems — to make deep research on internal company knowledge possible. The platform can be specialized for a wide range of domains: in service operations to support field technicians working with complex products, in customer support to navigate extensive product, pricing, and configuration information, in HR for policy and process knowledge, in IT support for faster issue resolution, and many more. The solution is already deployed at multiple enterprise organizations and scaled to tens of thousands of daily users, delivering not only significant efficiency and cost benefits, but also helping organizations identify knowledge gaps and learn from real employee and customer inquiries. Genow can be fully deployed within the customer’s own cloud environment and integrates seamlessly with existing data and access control systems.