19. & 20.11.2025 in Hamburg
Save the date 18th & 19th November 2026
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19. & 20.11.2025 in Hamburg Contact: info@salessummit.de or +49 (40) 537 991 133

Matthias Göhler

Matthias Göhler

Matthias Göhler

Zendesk

Matthias Göhler joined Zendesk in October 2021 as EMEA Chief Technology Officer. As a regional CTO, he leads the development of Zendesk´s vision for innovation in customer experience based on the needs of EMEA customers. He is passionate about helping brands realize their goals for market-leading customer experiences that can build deeper customer relationships and brand loyalty. 

Matthias has more than 20 years of experience in technology and SaaS industries. He joined Zendesk from SAP where he spent the last 10+ years in their Customer Experience practice building up an industry portfolio for Customer Experience. Prior to SAP, Matthias worked with Gemini Consulting with their strategy practice. 

Based in Mannheim, Germany, Matthias also volunteers his time as a coach for various start-ups and social projects.

Represented in the following tracks at the Sales Summit:

  • 2025 SERVICE SUMMIT MAIN STAGE: Communication that counts: The right choice of channels in customer service

Matthias Göhler and many more register for the Sales Summit now!

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