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19. & 20.11.2025 in Hamburg
Save the date 18th & 19th November 2026
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19. & 20.11.2025 in Hamburg Contact: info@salessummit.de or +49 (40) 537 991 133

Dr. Matthias Ledig

Dr. Matthias Ledig

Dr. Matthias Ledig

Bosch

Matthias is global head of corporate customer care at the Robert Bosch GmbH. He has been dealing with customer service topics for more than 15 years in diverse companies. The main focus of his work has always been business innovation. With this spirit he actually drives the implementation of AI in customer service at Bosch.

Represented in the following tracks at the Sales Summit:

  • 2025 SERVICE SUMMIT MAIN STAGE: Next-gen customer service: AI and voice AI rethought

Dr. Matthias Ledig and many more register for the Sales Summit now!

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