Jens Krause

Deutsche Telekom Geschäftskunden GmbH

Jens Krause is Head of Expert Sales at Deutsche Telekom and has been helping enterprise customers translate technological innovations into measurable business success for more than 20 years. Together with his team, he supports organizations in transforming their customer service and contact center environments, with a focus on customer experience, conversational AI, and digital communication platforms. His goal is to combine innovation and digital sovereignty to foster sustainable growth, strengthen trust, and create future-ready customer experiences.