23rd & 24th November 2027 in Düsseldorf
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23rd & 24th November 2027 in Düsseldorf Contact: info@salessummit.de or +49 (40) 537 991 133

Jörg Schwarz

Jörg Schwarz

Jörg Schwarz

KPMG

Jörg Schwarz drives the transformation of Customer Service and Customer Experience for leading organizations. As a consultant and program lead, he is responsible for the implementation of innovative service and AI solutions – from Conversational AI and Voice Bots to intelligent customer platforms. His focus is on leveraging technology to increase efficiency while creating outstanding customer experiences.

Represented in the following tracks at the Sales Summit:

  • 2026 SERVICE SUMMIT MAIN STAGE: Voice AI & Conversational Interfaces – Human or Machine on the Phone? How Much AI Are Customers Willing to Accept?

Jörg Schwarz and many more register for the Sales Summit now!

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