23rd & 24th November 2027 in Düsseldorf
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23rd & 24th November 2027 in Düsseldorf Contact: info@salessummit.de or +49 (40) 537 991 133

Johannes Poscharnig

Johannes Poscharnig

Johannes Poscharnig

Pluxee

Johannes is a former professional fencer with more than ten years of experience as a consultant, coach, and manager in Customer Experience, Customer Care, and behavioral economics. He is convinced that exceptional customer experiences arise at the intersection of AI and behavioral science — when customer behavior is understood early and intentionally designed. At Pluxee, he leads a team of 10+ CX specialists in Germany and Austria.

Represented in the following tracks at the Sales Summit:

  • 2026 SERVICE SUMMIT MAIN STAGE: From a Small Team to a Scalable Service Organization – Success Strategies & Getting Started with AI in Customer Service

Johannes Poscharnig and many more register for the Sales Summit now!

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