19. & 20.11.2025 in Hamburg
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Review of Sales Summit 2023

Day One - MAIN STAGE

Day One - MAIN STAGE

Increasing customer loyalty through digitalisation of sales

Speaker:

Heiko Landsberg Heiko Landsberg Festo

Moderation:

Inken März Inken März Service Summit Moderation
Increasing customer loyalty through digitalisation of sales (1.29 MB)

Day One - MAIN STAGE

Learning from the market leader: this is how Salesforce sales work

Speaker:

Leonie Reinicke Leonie Reinicke Salesforce

Moderation:

Inken März Inken März Service Summit Moderation
Learning from the market leader: this is how Salesforce sales work (4.26 MB)

Day One - MAIN STAGE

The link between marketing and sales

Speaker:

Maximilian Steinhart Maximilian Steinhart Karlsruher SC Martin Friedrich Martin Friedrich Sandoz Nina Michahelles Nina Michahelles Google

Moderation:

Ina Börner Ina Börner NO DIRTY TALK

Day One - MAIN STAGE

Sales leader panel

Speaker:

Daniel Bode Daniel Bode eBay Kleinanzeigen Björn Espe Björn Espe fino Sophia Krekel Sophia Krekel StepStone Eva Beykirch Eva Beykirch Wärtsilä Voyage

Moderation:

Yurda Burghardt Yurda Burghardt Negotiation Advisory Group

Day One - MAIN STAGE

Startup Pitch SALESHAND

Speaker:

Sascha Korts Sascha Korts SALESHAND

Moderation:

Inken März Inken März Service Summit Moderation
Startup Pitch SALESHAND (1.18 MB)

Day One - MAIN STAGE

Startup Pitch PHAINA

Speaker:

Dominik Witt Dominik Witt PHAINA

Moderation:

Inken März Inken März Service Summit Moderation
Startup Pitch PHAINA (1.27 MB)

Day One - MAIN STAGE

Startup Pitch QuickSpeech

Speaker:

Lukas Snizek Lukas Snizek QuickSpeech

Moderation:

Inken März Inken März Service Summit Moderation
Startup Pitch QuickSpeech (6.32 MB)

Day One - MAIN STAGE

Startup Pitch Retorio

Speaker:

Dr. Patrick Oehler Dr. Patrick Oehler Retorio

Moderation:

Inken März Inken März Service Summit Moderation
Startup Pitch Retorio (1.71 MB)

Day One - MAIN STAGE

Startup Pitch Hyrise

Speaker:

Dominic Blank Dominic Blank Hyrise

Moderation:

Inken März Inken März Service Summit Moderation
Startup Pitch Hyrise (2.62 MB)

Day One - MAIN STAGE

Startup Pitch Smace Technologies

Speaker:

Henrik Lippke Henrik Lippke Smace Technologies

Moderation:

Inken März Inken März Service Summit Moderation
Startup Pitch Smace Technologies (0.97 MB)

Day One - MAIN STAGE

Startup Pitch UMNION®

Speaker:

Alexander Bauer Alexander Bauer UMNION®

Moderation:

Inken März Inken März Service Summit Moderation
Startup Pitch UMNION® (27.75 MB)

Day One - MAIN STAGE

Don’t do Sales Training - unless you have a holistic approach to Sales Training and Development

Speaker:

Björn Röhlich Björn Röhlich Kühne+Nagel

Moderation:

Inken März Inken März Service Summit Moderation
Don’t do Sales Training - unless you have a holistic approach to Sales Training and Development (1.91 MB)

Day One - MAIN STAGE

A truffle pig for distribution

Speaker:

Frank Mager Frank Mager TÜV Rheinland Group

Moderation:

Inken März Inken März Service Summit Moderation
A truffle pig for distribution (6.02 MB)

Day One - MAIN STAGE

Transformation total: How do you manage to shift all analog B2B customers to a digital SaaS pricing model within one year?

Speaker:

Oliver Spring Oliver Spring ARGUS DATA INSIGHTS

Moderation:

Inken März Inken März Service Summit Moderation
Transformation total: How do you manage to shift all analog B2B customers to a digital SaaS pricing model within one year? (2.82 MB)

Day One - MAIN STAGE

War for Talent

Speaker:

Marc Alexander Backhaus Marc Alexander Backhaus Oracle Andreas Partz Andreas Partz Taxfix Alena Fuchs Alena Fuchs Carl Kühne

Moderation:

Dr. Jens Hutzschenreuter Dr. Jens Hutzschenreuter Digital Business Group

Day One - MAIN STAGE

In preparationNot perfect but better - The interaction of sales and sustainability at FC St. Pauli

Speaker:

Martin Geisthardt Martin Geisthardt FC St. Pauli

Moderation:

Inken März Inken März Service Summit Moderation
In preparationNot perfect but better - The interaction of sales and sustainability at FC St. Pauli (10.65 MB)

Day One - MASTERCLASSES

Day One - MASTERCLASSES

This far, but no further: How to overcome the status quo in sales

Speaker:

Antoine Richert Antoine Richert Showpad

Moderation:

Steffi Landerer Steffi Landerer Service Summit Moderation
This far, but no further: How to overcome the status quo in sales (1.94 MB)

Day One - MASTERCLASSES

From days to minutes: How Von Poll Immobilien optimised lead response time and increased closing rates

Speaker:

Deniz Bergmann Deniz Bergmann FUERSTVONMARTIN Frank Welsch-Lehmann Frank Welsch-Lehmann Taipan Consulting

Moderation:

Steffi Landerer Steffi Landerer Service Summit Moderation
From days to minutes: How Von Poll Immobilien optimised lead response time and increased closing rates (2.44 MB)

Day One - MASTERCLASSES

The ABC for B2B success: More LOL (Lots of Leads) and productivity guaranteed!

Speaker:

Nora Nollen-Reitsma Nora Nollen-Reitsma Salesforce

Moderation:

Steffi Landerer Steffi Landerer Service Summit Moderation
The ABC for B2B success: More LOL (Lots of Leads) and productivity guaranteed! (4.14 MB)

Day One - MASTERCLASSES

The perfect contract

Speaker:

Dr. Oliver Mäschle Dr. Oliver Mäschle Negotiation Advisory Group

Moderation:

Steffi Landerer Steffi Landerer Service Summit Moderation
The perfect contract (1.47 MB)

Day One - MASTERCLASSES

Welcome to the "Create and Close" era of B2B Sales

Speaker:

Jochen Werner Jochen Werner Outreach

Moderation:

Steffi Landerer Steffi Landerer Service Summit Moderation
Welcome to the "Create and Close" era of B2B Sales (0.65 MB)

Day One - MASTERCLASSES

New Work requires New Learning AND New Technology: How using adaptive learning technology can help you to ensure the sales competencies of the entire team are sustainable - and demonstrably increase sales success

Speaker:

Andreas Kambach Andreas Kambach Area9 Lyceum

Moderation:

Steffi Landerer Steffi Landerer Service Summit Moderation
New Work requires New Learning AND New Technology: How using adaptive learning technology can help you to ensure the sales competencies of the entire team are sustainable - and demonstrably increase sales success (3.8 MB)

Day One - MASTERCLASSES

Don't just talk, do it: How a customer experience strategy can also improve your sales.

Speaker:

Thilo Kerner Thilo Kerner Sybit

Moderation:

Steffi Landerer Steffi Landerer Service Summit Moderation
Don't just talk, do it: How a customer experience strategy can also improve your sales. (1.33 MB)

Day One - MASTERCLASSES

Increasing sales through data. How to use analytics successfully in sales.

Speaker:

Johannes Trummer Johannes Trummer Salesforce Sebastian Frank Sebastian Frank Salesforce

Moderation:

Steffi Landerer Steffi Landerer Service Summit Moderation
Increasing sales through data. How to use analytics successfully in sales. (1.62 MB)

Day One - MASTERCLASSES

The robots take over: Digital job processing of tomorrow

Speaker:

Thomas Rundel Thomas Rundel AFI Solutions

Moderation:

Steffi Landerer Steffi Landerer Service Summit Moderation
The robots take over: Digital job processing of tomorrow (4.61 MB)

Day One - MASTERCLASSES

Why Sellers Don’t Use Marketing-Generated Content & What To Do About It

Speaker:

Richard Smith Richard Smith Allego

Moderation:

Steffi Landerer Steffi Landerer Service Summit Moderation
Why Sellers Don’t Use Marketing-Generated Content & What To Do About It (1.48 MB)

Day One - MASTERCLASSES

Speaker:

Phong Lam Phong Lam Highspot Britta Lorenz Britta Lorenz Britta Lorenz - Be Human Oliver Manojlovic Oliver Manojlovic Personio

Moderation:

Steffi Landerer Steffi Landerer Service Summit Moderation
(0.35 MB)

Day One - MASTERCLASSES

Ecosystem Sales & Marketing - or how they can still work together

Speaker:

Katharina Stapel Katharina Stapel Stapelfux

Moderation:

Steffi Landerer Steffi Landerer Service Summit Moderation
Ecosystem Sales & Marketing - or how they can still work together (2.66 MB)

Day One - MASTERCLASSES

NEXT LEVEL SALES? Are you prepared for the sales of tomorrow?

Speaker:

Christopher Held Christopher Held WinSales Consulting

Moderation:

Steffi Landerer Steffi Landerer Service Summit Moderation
NEXT LEVEL SALES? Are you prepared for the sales of tomorrow? (3.31 MB)

Day Two - MAIN STAGE

Day Two - MAIN STAGE

"New Sales" - What could that be?

Speaker:

Prof. Dr. Gunter Dueck Prof. Dr. Gunter Dueck  

Moderation:

Inken März Inken März Service Summit Moderation
"New Sales" - What could that be? (7.79 MB)

Day Two - MAIN STAGE

How is the working world in sales changing?

Speaker:

Markus Nagorsen Markus Nagorsen Faktor X Sebastian Trampenau Sebastian Trampenau Jodel Patricia Schwan Patricia Schwan POLYAS Patrick Weindok Patrick Weindok HeyJobs Lars Rohde Lars Rohde Deutsche Telekom Viktoria Tovstenko Viktoria Tovstenko Vodafone

Moderation:

Ina Börner Ina Börner NO DIRTY TALK

Day Two - MAIN STAGE

State of the European Sales Tech Space 2023

Speaker:

Dr. Jens Hutzschenreuter Dr. Jens Hutzschenreuter Digital Business Group

Moderation:

Inken März Inken März Service Summit Moderation
State of the European Sales Tech Space 2023 (4 MB)

Day Two - MAIN STAGE

Telesales 2.0 - recipe for success for the development of a new B2B sales channel, or: "anonymous call centre was yesterday".

Speaker:

Jascha Ahmadi Jascha Ahmadi Philips

Moderation:

Inken März Inken März Service Summit Moderation
Telesales 2.0 - recipe for success for the development of a new B2B sales channel, or: "anonymous call centre was yesterday". (0.64 MB)

Day Two - MAIN STAGE

Digitalization in sales

Speaker:

Oxana Grama Oxana Grama MOBKOI Martin Gutschmidt Martin Gutschmidt CASAFARI Christian Presinger Christian Presinger Kyocera Unimerco Fastening

Moderation:

Christopher Held Christopher Held WinSales Consulting

Day Two - MAIN STAGE

How much customer proximity does modern B2B sales need?

Speaker:

Benjamin Bodden Benjamin Bodden Fujitsu Jens Thomas Jens Thomas Chargecloud Tim Jost Tim Jost VfL Bochum 1848 Matthias Budel Matthias Budel BauWatch Svenja Lindner Svenja Lindner Flowbird

Moderation:

Katharina Stapel Katharina Stapel Stapelfux

Day Two - MASTERCLASSES

Day Two - MASTERCLASSES

Fear in negotiations

Speaker:

Yurda Burghardt Yurda Burghardt Negotiation Advisory Group

Moderation:

Steffi Landerer Steffi Landerer Service Summit Moderation
Fear in negotiations (1.29 MB)

Day Two - MASTERCLASSES

Outcomes! Maximize the performance of your sales teams with Sales Enablement

Speaker:

Pia Schümann-Hoppe Pia Schümann-Hoppe Seismic Ambre Jeanneau Ambre Jeanneau Uberall

Moderation:

Steffi Landerer Steffi Landerer Service Summit Moderation

Day Two - MASTERCLASSES

Win and support customers with Zoho CRM

Speaker:

Thomas Stahl Thomas Stahl icos business communications

Moderation:

Steffi Landerer Steffi Landerer Service Summit Moderation
Win and support customers with Zoho CRM (2.28 MB)

Day Two - MASTERCLASSES

Predictive Sales in B2B

Speaker:

Thomas Grimm Thomas Grimm SUXXEED

Moderation:

Steffi Landerer Steffi Landerer Service Summit Moderation
Predictive Sales in B2B (8.49 MB)

Day Two - MASTERCLASSES

Kola-boration? How fritz-kola digitizes the sales team

Speaker:

Lars Schlatermund Lars Schlatermund fritz-kulturgüter Tim Tetens Tim Tetens fritz-kulturgüter

Moderation:

Steffi Landerer Steffi Landerer Service Summit Moderation
Kola-boration? How fritz-kola digitizes the sales team (2.19 MB)

Day Two - MASTERCLASSES

DATA EXCELLENCE = waste of time or secret ingredient for distribution

Speaker:

Dr. Michael Spira Dr. Michael Spira Data Q Company

Moderation:

Steffi Landerer Steffi Landerer Service Summit Moderation
DATA EXCELLENCE = waste of time or secret ingredient for distribution (1.25 MB)

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